The airways flying to/from the UK and Eire and people using their airspace confronted headwinds on Monday due to an entire system meltdown on the UK NATS that controls the airspace.
NATS has printed an replace that the problem has been resolved, however there will probably be vital adjustments and delays on flights attributable to depart and land at numerous UK airports for the remainder of the day attributable to crews and planes being out of their typical rotations.
NATS’ Newest Announcement:
Air Site visitors Management system replace
28 August 2023
Assertion at 15:15 UK time
We’ve recognized and remedied the technical situation affecting our flight planning system this morning. We are actually working intently with airways and airports to handle the flights affected as effectively as potential. Our engineers will probably be rigorously monitoring the system’s efficiency as we return to regular operations.
The flight planning situation affected the system’s capability to robotically course of flight plans, that means that flight plans needed to be processed manually which can’t be achieved on the similar quantity, therefore the requirement for visitors circulate restrictions. Our precedence is all the time to make sure that each flight within the UK stays secure and we’re sincerely sorry for the disruption that is inflicting. Please contact your airline for data on how this may increasingly have an effect on your flight.
If you’re flying on EU/EEA/UK-based airways, you’re coated by EC 261/2004 and UK261 on the subject of lodging and meals bills as a result of delay, and all airways in case you have been departing from EU/EEA/UK.
They have to additionally rebook you to the ultimate locations on the earliest alternative, even when this implies transferring you to one in every of their opponents.
Most flights affected are these of British Airways, which now not permits airport personnel to rebook affected passengers however have to name their inside rebooking line, which is probably going too busy to take calls.
This meltdown will have an effect on BA’s long-haul and a few short-haul flights tomorrow, and maybe even on Wednesday, attributable to airplanes and crews not being the place they need to be.